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Dedicated support and Shared support :
It is our aim to maintain long-term business relationships with all of our clients and it is our policy to make sure that you have all the support you need, when you need it.

ATSILL Technologies support offerings for mid-sized and large software vendors include two types of end-user support models: Dedicated support and Shared support through multiple channels including voice, E-mail and web mediums

ATSILL Technologies support offering will help customers to significantly lower their support costs while providing service levels to reach 100% customer satisfaction goal. We offer the following support services

Arrow Application Support
Arrow L1 / L2 / L3 Dedicated Support
Arrow L1 / L2 Shared Support
Arrow Framed Support Services
Arrow Documenting Services
Arrow Patch Management Support
Arrow New Release Migration Support.
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